General

You have one year from the date of possession to submit further reports. Please take at least one photo of what you have found and send it in an email to the office you purchased your home from with a description of what it is, where it is found in the home, and when you noticed it. Our teams will process the report and submit a service order to the warranty and service department. Once the service team is planning a trip to your area, they will reach out to schedule a date and time with you to attend and resolve.
EAGLE HOMES MOVING CHECKLIST 
1-2 MONTHS AFTER SIGNING: 
  • Apply for Building Permit 
  • Look into accommodations btw homes 
  • Hire a contractor(s) for all site preparation
    • Plumber
    • Gas fitter
    • Electrician
PLEASErn PROVIDE Plumbers, Gas Fitter & Electrician with the Eagle Homes rnManuals at this time. We will need these back after they complete theirrn obligations 

  • Contact your Eagle Homes Sales Advisor on the progress of your lot; please forward photos as well
  • A “Site Check” will need to be completed by an Eagle Homes Crew Member
  • Discuss storage solution options with your moving company
  • Get boxes and moving supplies
    • Begin packing non-essential items and have a garage sale and/or donate to charity
  • Complete necessary change of address forms:
    • Complete change of address at Canada Post
    • Driver’s License, Health Cards, Insurance 
    • Employer, Doctor, Dentist (if you do not have the BC health care app, get copies of your Medical and Dental records)
    • Magazine subscriptions and other mailingsrn o Memberships 
    • Bank Accounts, Credit Card and Tax office (Canada Revenue Agency) 
  • Order any new furniture or appliances and schedule their delivery for the day after you take possession 
  • ALWAYS keep in contact with your Eagle Homes Advisor on the progress, and provide photos 
1 MONTH PRIOR TO DELIVERY:
  • Apply for gas and power meters (Fortis Electric/Fortis Gas/BC Hydro/etc.) 
  • Aqcuire home insurance (ask your Eagle Homes Advisor about Pal Insurance) 
  • Finalrn payment owing paid or legal docs completed, depending on your funding rnsituation (Cash or Financing - feel free to ask your Advisor)
  • Have your lot staked out where the home is going to be
  • Decide where Eagle Homes can have installation materials placed? (provide photo) 
  • Makern sure your lot is ready for the delivery of your home - trim rnbranches/trees, fill in ditches, take down fence posts, etc as advised rnduring your Site Check 
  • Always keep in contact with your Eagle Homes Advisor and include photos 
  • Continue packing and targeting larger items 
  • Provide your issued Building Permit to your Eagle Homes Advisor 
  • Provide a copy of your Home Insurance to your Eagle Homes Advisor 
  • Confirmrn with your Plumber, Gas Fitter, and Electrician regarding dates when rnthey will complete their install obligations (2-5 days after the home rnhas been delivered) 
  • Continue packing - start the garage, sheds and all outdoor items 
  • Provide Eagle Homes with your new mailing address
1 WEEK BEFORE DELIVERY:
  • Ensure the property and accesses are ready for the home 
  • Create a survival bag with all your essentials you will need during the transition 
  • Create an "open first" box when you take possession at your new home 
    • Itemsrn such as: Towels, Bedding, Basic Kitchen Items (paper towel), Bathroom rnSupplies (Toilet Paper), Toys for the Kids and Tools (to set up things) 
DAY OF DELIVERY: 
  • Eagle Homes will deliver your home the scheduled date, most often before the sun comes up due to transportation rules 
  • Eagle Homes Crew will take about a week to set up your home with skirting, aligning cupboards, etc. 
  • Ifrn there are any deficiencies, the Eagle Homes crew will report them in torn the designated sales office, who will report to Moduline 
IMMEDIATELY AFTER DELIVERY: 
  • Pleasern arrange to have the Plumber, Gas fitter, and Electrician finish their rnobligations, testing and connecting the necessary appliances, gas lines,rn water and sewer lines, and radon if applicable, and making sure rneverything is working properly. At this time, please ask your rntradespeople to return the completed checklist found in each manual you rnhave given to your tradespeople and email them to your Advisor 
3 DAYS AFTER THE DELIVERY: 
  • Heatrn the home to acclimatize the materials in your home for at least 3 days rnbefore the drywaller is scheduled to complete drywall finishing 
  • Ifrn you did not purchase stairs from Eagle Homes, please ensure that stairsrn are built and installed prior to the drywaller arriving 
  • The drywaller will take approx. 7-14 days, depending on the size of your home 
  • The floor layer will take approx. 1-3 days depending on the size of your home 
  • Cleaner will be hired by client or client can clean themselves 

FOLLOWING COMPLETION OF OUR OBLIGATIONS: 
  • Your walk through is to be arranged through your Eagle Homes Advisor 
    • Your one year warranty will commence as of possession 
    • Your ten year warranty will commence as of possession 
    • Your Advisor will register your new home warranties on your behalf 

CONGRATULATIONS ON YOUR NEW HOME!! 

Pre-Purchase

Typically each file is opened with a retainer to begin drafting custom drawings and finalizing all details and options for your new home.
The first visit is a "Discovery session", acquiring information from one another (question exchange) to see if we could be a possible fit for your housing needs and viewing the show homes on display.

Order In Progress

Our transport and installation staff specialize in new home set up and delivery. The home is delivered to the property and installed as per our agreement. Set up and completion times vary, depending on factors such as the size of home and the season it is being delivered in. Naturally, winter months can take more time than summer months. Set up can be completed in as little as one week, and can take up to eight weeks.

Post-Purchase

Yes, we strongly recommend that you register the new warranty for each of your new appliances. It will help Whirlpool provide more efficient warranty service if there is a problem with your product. Your registration can serve as proof of purchase for insurance loss claims. It will allow Whirlpool to contact you, in the unlikely event a safety notification is required. You can register your appliance online by visiting our Product Registration site (https://whirlpool.registria.com/en-ca/pr_reg), or by calling us at 1-800-807-6777. In your important papers package, you will also find the registration cards that can be mailed in.
Please refer to the Homeowner’s Manual that was provided to you during the final walk through before taking possession.
It is a switch that will quickly cut the power and gas to the furnace in the event the owner can smell gas or has another type of emergency that would require the owner to shut down the furnace immediately.
It is likely that the receptacle you have plugged your item into is the switched receptacle. This means that one of the outlets is wired to a switch on the wall in the living room, and is intended to have a lamp plugged into it so it is easy to turn on and off the light, without having to unplug it or switch off the at the light itself.
No, you never need to worry about turning it off. It automatically adjusts the power output according to the temperatures of the line it is attached to and will only ever draw power if necessary (when the temp gets below a certain temperature). Modern tapes have a built-in thermostat that automatically calls for power (and the resulting heat) as the surrounding temperature drops near freezing and cuts power off as the temperature rises. Those tapes do not draw electricity all the time, even though they remain plugged in.

VISION STATEMENT

To provide the best customer experience through innovation and consistent adaptation; to develop quality, environmentally-friendly homes while positively impacting our communities through supporting and giving back locally, one home at a time.

Locations

Salmon Arm, BC
1190 51 Street NE
Salmon Arm, BC
250-833-4728

Kamloops, BC
7510 Dallas Drive
Kamloops, BC
250-573-2278

Cranbrook, BC
2232 Cranbrook Street N.
Cranbrook, BC
250-489-1230

Castlegar, BC
4430 Minto Road,
Castlegar, BC
250-365-2121